Each item is subject to a detailed inspection prior to listing on the website and every description is accurate and based on the findings of the inspection. All photographs are of the article for sale and are accurate, unmodified images of the timepiece.
As many of our watches are one-of–a-kind, once purchased, we may not have similar stock available (although we may be able to source specific items on demand). We recommend therefore that buyers act promptly to secure their purchase.
Making a Purchase:
To purchase a watch, simply browse through our catalogue. For additional information and photographs of any product, click on the image. Should you wish to make a purchase, add the item to the shopping cart. If your shopping is then complete, click on “check out” and you will automatically be transferred to the PayPal payment system. Should you wish to continue to shop, proceed to your next selected item.
Shipping and Handling:
Items are packaged, packed and shipped within two working days of receipt of payment. For delivery within the UK items are dispatched with Royal Mail special delivery. For deliveries outside the UK, we use dhl International and this incurs a cost of £20. This delivery methods covers insurance of your product against loss or damage during transit and the package may be tracked. UK will be sent free of charge.
Quoted delivery dates represent an estimated rather than a guaranteed arrival. Although items are packed and dispatched within two working days of cleared payment, exact delivery date is determined by the carrier. All Vintage Watches cannot be held liable for delays in delivery due to the carrier or inadequate/incomplete delivery information. Nor is All Vintage Watches liable for delay resulting from force majeure.
Each of our watches comes with a 1 year parts and labour guarantee. Please note however, that the guarantee will be invalidated should the timepiece have been mistreated or tampered with. Furthermore, some of the watches we offer may have originally been water resistant – due to their age we cannot guarantee this remains the case and the watch must be removed when bathing/swimming etc. The guarantee will be invalidated should the watch be damaged through water penetration.
Refunds and Cancellations:
We have a no-nonsense policy towards refunds/cancellations. If, once you have received your order, you are not satisfied in any way, you may cancel your purchase. You must notify us within seven working days from receipt of the product. The item/s must be returned to us in its original condition and packaging, together with any associated paperwork. Once received, we will undertake a detailed inspection to ensure all is in order and that the product is in the same condition as when dispatched. Any change in condition may result in a charge for refurbishment/repair necessary to restore to the watch.
Notification for returns must be via email to firstname.lastname@example.org. We regret that there will be no reimbursement for shipping costs, which must have the appropriate level of insurance cover, and will be at the returner’s expense.
All orders placed are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgement of your order does not constitute legal acceptance of your order.
All Vintage Watches Ltd is registered in England with Company Number: 09632892. We (All Vintage Watches) comply with the Data Protection Act 1998, and electronic communications will be made in accordance with the Privacy and Electronic Communications Regulations (PECR) and General Data Protection Regulation (GDPR), 2018.
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We use a third-party provider, Trustpilot, to send review requests on our behalf. This may require us to share your email address. We use these to monitor our performance and build our trustworthiness in the eyes of our customers.
The type of information we will collect about you includes: Your Name, Address, Phone Number, E-Mail Address.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by email us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We do not store credit card details nor do we share customer details with any 3rd parties.
All Vintage watches LTD | Company no. 09632892